Returns & Exchanges

We want you to be 100% happy with your Oodie experience, which is why we offer a 30-day return period for all items in their original, unwashed condition. Whether you need a different style or a full refund, our hassle-free process ensures you stay cozy without the stress.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place your Oodie in its original packaging, ensuring all tags are attached and the garment is free from pet hair or scents.

• 3.
  Label and Post

  Download and print your prepaid shipping label, attach it to your package, and drop it off at your nearest authorized postal location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.